FP Amendment in Refund Mask
No ADC in Reissue Tickets: When refunding, the Form of Payment (FOP) must be updated according to the original ticket.
Exchange Tickets: If the FOP is amended, ensure that the FOP reflects both the original ticket and the reissued ticket during the refund. Split the amount between credit card (CC) and cash.
Adding FOP:
- Use the command:
TRFU/FP1CASHfor cash. - Use the command:
FP2CCAX(CARD NO.)for credit card.
- Use the command:
Split Amount:
- Reflect the original ticket amount with:
TRFU/FPA1(500). - Reflect the reissued ticket amount with:
TRFU/FPA2(1000).
- Reflect the original ticket amount with:
FOP Pop-Up: Currently, the FOP pop-up appears only when the PNR is active during the refund process. It should also appear when refunding a ticket directly without a PNR.