Fursan

Freshdesk (FD) Overview 1

• Freshdesk (FD) Material

FD Follow-UP Updated Process 2

• FD Follow-Up Process - Arabic
• FD Follow-Up Process - English

Supplier Communication Process on FD 3

• Non- Air Requests Handling
• Suppliers Communications & Child Ticket Closing Procedures on FD -English
• child ticketsعملية التواصل مع مزودي الخدمة واجراءات اغلاق ال

Reassigning Arabic FD Requests 1

• New Freshdesk Process for Handling Arabic Requests

Domestic Hotels Communication Process 1

• Domestic Hotels Communication Process on FD